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Fostering the Health Push
Fast casual Freshii launches business accelerator to support health-minded companies.Image Caption: Freshii founder Matthew Corrin wants to help other health-focused companies get their start through...
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Kona Ice: Saving Millennials One Internship at a Time
It’s no secret that the Millennial generation has been hit particularly hard by today’s high unemployment. According to a recent study from Accenture, 61 percent of 2012’s graduating class of college...
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Final Piece of the Puzzle
Speed and accuracy are essential, but good customer service could be the key to building sales in the drive thru.Image Credit: checkers The best drive thrus run like machines. Simple goals are met...
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It Starts at the Top
Quick-serve CEOs must inspire their executive team members to create a more powerful brand.Image Caption: Bennigan’s CEO Paul Mangiamele uses team-building exercises to motivate his C-suite members....
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Women’s Foodservice Forum Welcomes Interim CEO
The Women’s Foodservice Forum (WFF) announced Hala Moddelmog will serve as interim chief executive officer in light of the recent passing of Fritzi Woods.read more
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Pizza Hut Receives Accolades for Training Program
The Pizza Hut Human Resources Department and its Leading Excellence And Development Team (LEAD), in partnership with Infinitude Creative Group, was awarded the Brandon Hall Group Silver Award for...
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Pizza Ranch Named One of Iowa’s Top Workplaces
Pizza Ranch, the Midwest family-style buffet concept, was selected as one of Iowa’s Top Workplaces in 2013 by the Des Moines Register. This is the third year in a row the company has appeared on this...
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When Customers Go Bad
Wave of employees in national spotlight reminds brands to focus on training, customer service recognition.Image Credit: thinkstockphotos.com National news headlines have recently been peppered with...
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The Power of One
Operators rely on an extra staff member to up their customer-service game.Image Caption: Whether for refilling drinks or passing out breadsticks, Fazoli’s uses an extra staff member to elevate the...
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Tin Drum Hits the Right Note with Employees
Tin Drum Asiacafé, the Atlanta-based fast-casual franchise, was named a Best Company to Work For by the Atlanta Business Chronicle in the small business category (10 to 100 employees). Based on a...
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In Case of Emergency
Employee training programs ensure quick serves are prepared for medical emergencies.Image Caption: Salsarita’s conducts onsite safety meetings with its store managers every quarter to ensure employees...
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Taco John’s Debuts Nat'l Certification Program
At first glance, the Taco John’s in Fergus Falls, Minnesota, might look like any other in the Mexican fast-food chain. But visit with the crew behind the counter, and you’ll learn the location has...
View ArticleRed Book Connect Lets Managers Get Out of the Office
Red Book Connect, a mobile technology solutions provider for the restaurant industry, debuted its newest product, the Digital Red Book. The company has more than 20 years of experience with industry...
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The Cost of Higher Wages
Proposed minimum wage increases have operators worried about labor costs.Image Caption: Proposed minimum wage increases could mean lower employee turnover but also lower job creation. Image Credit:...
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Hospitality Trainers More Important Than Ever
The news these days should remind operators why training is a critical component to everyday business.Image Caption: Hospitality trainers are helping quick-service restaurants better prepare for...
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NRA Congratulates Granite City on VIBE Award
Exclusive Brief: no The National Restaurant Association (NRA) congratulated Granite City Food and Brewery on receiving the 2014 VIBE Vista Operator Award for Best Responsible Alcohol Service Program....
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Del Taco Franchisees Honored with MVP Awards
Exclusive Brief: no Del Taco announced three of its franchisees received Multi-Unit Franchisee Magazine’s Annual MVP (Most Valuable Performer) Awards. The industry-wide awards recognize “the power...
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It's Hiring Time
Summer hiring outlook strong for quick-service operators.Image Caption: Fast casual Slim Chickens sees a lot of transition in its employee base in the summer, as many of its workers are college...
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NRA Offers Training DVDs
Exclusive Brief: no The National Restaurant Association (NRA) released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and a first of...
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